JOB DESCRIPTION Job Title : Apprentice Department : Commercial Sub Department : Sales Support- EXIM Reporting : Zonal Sales Support Supervisor / Manager
Role Summary: Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.
Core Responsibilities:
Support to outside sales / Inside Sales for
Rates filing . Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales. File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy. Follow up with the customers for booking (Quotation follow-up) Contact with Pricers
on Freight and
DDSM claims Act as Complete Backup for Outside Sales / Inside Sales linked. Respond to Sales Leads assigned. Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS, intermodal,
CEVA…) Promote –
SPOTON
– Digital Products – Act as Support to customers on All SPOTON related commercial queries. Handle Digitalized Customers – SPOTON queries Handle rate disputes of customers and
RFI Closure
Key Performance Indicators:
Need to respond to All sales leads assigned within 14 days All target quotations to be followed up within maximum 48 hours of sending with Pricers.
Qualifications and Skill Sets:
Minimum graduate. Positive written and verbal communication skills. MS office skills. Go-getter and pro-active approach. Good analysis skills.