Job Description

F&B; Associate

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Loop by Zolo

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Serve with warmth. Move with speed. Deliver dining experiences guests remember.

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Why this role exists

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Loop by Zolo is growing — and food, service, and social experiences are an important part of how guests experience the property.

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Guests may come to Loop for the stay, location, or community. But they remember how they were treated throughout their experience.

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In F&B;, every interaction matters —

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from greeting the guest

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to order accuracy

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to how requests and complaints are handled.

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As occupancy grows, service speed, hygiene, and coordination must remain consistent.

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This role exists to ensure every guest receives attentive, hygienic, and efficient dining service — without friction.

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Your mandate is clear:

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- Deliver warm and skilled dining interactions
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- Maintain speed without compromising accuracy
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- Protect hygiene standards at all times
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- Support table turnover and revenue growth
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- Contribute to smooth shift coordination
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This is not a food-serving role. It is an experience-delivery role.

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About Zolo and Loop by Zolo

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Finding dependable accommodation has historically been fragmented and inconsistent.

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People settled for compromises because the system offered few trustworthy options.

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Zolo reimagined living and hospitality as a connected journey.

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Zolo Coliving simplifies urban living.

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Z Hotels serves the modern traveler with consistency, warmth, and operational discipline.

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Loop by Zolo brings together affordable stays, social experiences, and community-led travel for a new generation of travellers.

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Today, over 100,000 people trust Zolo across different phases of life.

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Our ambition is to build the most trusted living and hospitality ecosystem for the new generation — creating spaces where people can live, stay, travel, and connect.

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What you will be responsible for

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Deliver Service With Smile & Guest Warmth

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- Greet guests warmly upon arrival
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- Maintain eye contact and positive body language
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- Speak politely and confidently
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- Check on guest satisfaction during service
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- Handle complaints calmly and respectfully
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- Maintain approachable presence
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Maintain Service Speed & Coordination

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- Take orders promptly
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- Communicate clearly with kitchen
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- Ensure correct order delivery
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- Respond quickly to additional requests
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- Process billing efficiently
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- Coordinate smoothly during peak hours
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Protect Hygiene & Presentation Standards

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- Maintain clean and proper uniform
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- Follow hand hygiene practices
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- Ensure tables are clean before seating
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- Handle food safely
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- Maintain cleanliness of service station
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Demonstrate Product Knowledge & Suggestive Selling

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- Explain menu items clearly
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- Recommend dishes based on guest preference
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- Suggest add-ons or beverages appropriately
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- Know availability and special offers
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- Answer dietary queries confidently
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Ensure Attention to Detail & Order Accuracy

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- Confirm order before sending to kitchen
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- Check order before serving
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- Deliver to correct table
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- Verify billing accuracy
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- Rectify mistakes quickly
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Support Team Coordination & Shift Discipline

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- Report on time for shift
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- Communicate clearly with kitchen staff
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- Support team during peak hours
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- Maintain smooth handover between shifts
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- Escalate service issues appropriately
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Who this role is for

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You will likely thrive here if:

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- You enjoy interacting with people
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- You stay energetic during busy hours
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- You notice small details
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- You value cleanliness and presentation
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- You are comfortable recommending products
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- You enjoy working in a team environment
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Experience we value

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- 0–2 years in F&B;, hospitality, or service roles
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- Freshers with strong communication and energy welcome
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- Basic understanding of menu handling helpful
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- Willingness to work rotational shifts
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- Groomed appearance and service mindset
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Experience matters less than attitude and discipline.

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The impact you will have

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You will shape how guests remember their Loop experience.

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You will influence guest satisfaction, reviews, and repeat visits.

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You will contribute directly to F&B; revenue through efficient service and upselling.

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You will help create the warm, social, and welcoming environment that Loop wants every guest to experience.

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Why join now

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Loop by Zolo is building its presence across the hospitality and travel space.

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As Loop grows, the guest experience will be shaped not only by where people stay, but by how they are welcomed, served, and made to feel throughout their time with us.

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F&B; will play an important role in creating that experience.

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If you believe great service can turn a stay into an experience — this is the right moment.

📌 Food & Beverage Associate (Hyderabad)
🏢 Zolo
📍 Hyderabad