Team Leader - BPO (Pune)

Team Leader - BPO (Pune)

30 Sep
|
Kriyalogic Technologies
|
Pune

30 Sep

Kriyalogic Technologies

Pune

Responsibilities

- Manage and monitor the performance of the team.

- Handle daily operations and achieve team targets.

- Conduct team meetings, coaching, and performance reviews.

- Monitor KPIs, productivity, quality, and attendance.

- Handle escalations and resolve customer/process-related issues.

- Coordinate with other teams to ensure smooth operations.

Requirements

- 5 years of BPO experience with team handling experience.

- Strong communication and leadership skills.

- Valuable knowledge of BPO KPIs and processes.

- Candidates willing to work from Pune

📌 Team Leader - BPO (Pune)
🏢 Kriyalogic Technologies
📍 Pune

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