Role & responsibilities:

- Lead, mentor, and manage the timetabling team, providing transparent direction and support.

- Delegate tasks, manage team performance, and oversee training and development initiatives.

- Ensure that team goals align with organizational objectives and are achieved within set deadlines.

- Assisting in the recruitment, selection, and onboarding of new team members, ensuring the team has the right skills and capabilities to meet organizational needs.

- Act as the primary point of contact for timetable-related queries and issues from internal and external stakeholders.

- Communicate timetable changes, updates, and relevant information to staff, students, or employees in a timely manner.

- Resolve scheduling conflicts or issues in coordination with relevant departments.

- Analyse timetable data to identify trends, inefficiencies, or potential areas for improvement.

- Prepare reports and metrics on timetabling performance, resource usage, and scheduling outcomes.

- Provide recommendations to senior management for process improvements or resource reallocation.

- Ensuring that timetabling is aligned with and informs other operational tasks such as room bookings, assessment scheduling,



and the distribution of course materials.

- To promote and sustain a constructive, supportive, and friendly working relationship with all customers, external and internal, immediate, and senior management and other work colleagues.

- In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by Associate Manager and Operational Managers.

Preferred candidate profile

- Bachelor's degree in a related field.

- Overall, 8 - 12 years of experience.

- 1 plus years of Work force Management experience.

- Excellent oral and written communication.

- Experience in higher education or a related field is preferred.

- Excellent and effective oral and written communication and negotiation skills.

- Excellent customer focus.

- Accuracy and a high level of planning.

- Able to deal with a high-pressure situation or conflict.

- Analytical approach to problem solving.

- Able to deal with high volumes of tasks simultaneously.

- Excellent interpersonal skills and team working skills.

- Organized with excellent prioritization skills.

- Commitment to continual improvement

📌 Team Lead - Operations (Hyderabad)
🏢 Talentboon Consulting
📍 Hyderabad