Position Overview

The Team Lead Purchasing & Procurement Operations will be responsible for leading offshore procurement support activities across sourcing administration, procurement intake and planning, PO management, PO expediting, supplier and stakeholder coordination, controls, reporting, risk tracking, and issue resolution. The role will focus on people leadership, operational governance, workload prioritisation, SLA/KPI management, quality assurance, escalation management, stakeholder alignment, and continuous improvement, while ensuring the team delivers compliant, accurate, and timely procurement services.

Shift Timing: From 6:00 AM IST

Experience:

8+ years of experience in purchasing, procurement operations, P2P, sourcing administration, supplier coordination, or shared-services environments, including 2+ years in a team lead, supervisory, or operational leadership role.

Key Leadership Scope & Responsibilities

- Lead the offshore purchasing and procurement operations team, ensuring clear allocation of work, daily prioritisation, productivity tracking, and balanced workload management across scope areas.
- Provide leadership oversight across sourcing administration, procurement intake, PO management, PO expediting, supplier coordination, reporting, and issue resolution, ensuring adherence to agreed SOPs, SLAs, KPIs, and governance expectations.
- Act as the first point of escalation for process queries, operational blockers, supplier follow-ups, stakeholder concerns, quality issues, and risk items requiring timely intervention.




- Drive procurement intake and planning discipline by monitoring request triage, SOW/requirement verification, ageing, backlog, follow-up actions, and procurement-plan support activities.
- Oversee PO management governance, including review of controls around PO creation, validation, amendments, variations, closures, exception handling, and compliance with agreed purchasing procedures.
- Lead stakeholder and supplier coordination activities by ensuring structured communication, performance updates, follow-up cadence, escalation visibility, and action closure.
- Own operational controls, reporting, risk tracking, query management, and issue-resolution governance, ensuring accurate reporting packs, audit readiness, and timely management updates.
- Coach and mentor team members on process understanding, quality expectations, stakeholder communication, workload ownership, and continuous improvement opportunities.
- Identify process gaps, recurring issues, automation/reporting opportunities, and improvement actions to enhance service quality, compliance, and operational efficiency.

Required Skills & Qualifications

* Mandatory:

- 8+ years of experience in purchasing, procurement operations, sourcing administration, supplier coordination, P2P controls,



or shared-services procurement processes, with proven team leadership exposure.
- Strong people management capability, including work allocation, performance monitoring, coaching, issue resolution, and team readiness management.
- Robust understanding of procurement intake, SOW/requirement validation, PO lifecycle management, expediting governance, supplier coordination, reporting, risk tracking, and compliance controls.
- Ability to lead daily huddles, manage operational governance calls, prepare status updates, and present risks, progress, and action plans to stakeholders.
- Excellent stakeholder and supplier communication skills, with the ability to manage escalations, drive follow-ups, and influence timely closure of open actions.
- Strong analytical skills with experience in SLA/KPI reporting, backlog tracking, ageing analysis, quality checks, and operational dashboards.
- Proficiency in MS Office, especially Excel, Word, and PowerPoint.
- MBA or postgraduate qualification in Supply Chain, Operations, Business Administration, or related discipline preferred.

* Preferred:

- Experience with ERP/procurement systems such as SAP, Oracle JD Edwards, Coupa, Ariba, Felix, or similar platforms.
- Exposure to RFx administration, catalogue management, procurement dashboards, operational reporting, and governance packs.
- Familiarity with Power BI or reporting tools.
- Experience in transition, ramp-up, shared-services stabilisation, or offshore delivery environments will be an advantage.

📌 Tcs Kolkata is Hiring For Team Lead Purchasing & Procurement Ops
🏢 Tata Consultancy Services
📍 Kolkata