Job Description

Account Manager – Client Servicing | Mainline

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Location: Mumbai

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Experience: 5–10 Years

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Industry: Advertising / Mainline Agency

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Employment Type: Full-Time

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About the Role

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Alchemist Marketing Solutions, Mumbai is looking for an experienced and highly skilled Account Manager – Client Servicing with 5–10 years of experience in a mainline advertising agency.

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The ideal candidate should have a strong understanding of non-digital marketing, excellent client management skills, and a knack for developing solid customer relationships. The candidate will be responsible for managing client accounts, understanding marketing objectives, developing campaigns, and coordinating with internal teams to ensure effective execution.

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Key Responsibilities

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- Understand clients' products, services, plans, competitors, and target markets.
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- Develop campaign ideas and generate creative concepts based on client requirements and market insights.
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- Prepare campaign reports, presentations, and way-forward documents.
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- Work closely with planning, strategy, creative, and design teams to ensure efficient execution of client briefs.
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- Meet with clients to understand their marketing objectives, business needs, and communication requirements.
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- Conceptualise and recommend suitable marketing solutions for clients.
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- Prepare and deliver presentations for campaigns, brand initiatives, and launch events.
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- Develop marketing plans and budgets for campaigns.
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- Manage day-to-day client communication and ensure strong, long-term client relationships.
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- Coordinate with internal teams and ensure projects are delivered within timelines and quality expectations.
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- Monitor campaign execution and ensure all deliverables are aligned with the approved brief.
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Qualifications & Skills

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- 5–10 years of relevant experience in a mainline advertising agency.
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- Candidates from media, event, or purely digital agencies will not be considered.
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- Non-digital/mainline work experience is mandatory.
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- Solid understanding of Brand Strategy, Planning, and Management.
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- Experience in Client Management, Client Servicing, and Account Management (not accounting).
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- Strong creative conceptualisation skills with a logical and analytical approach.
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- Ability to understand briefs and translate them into effective marketing solutions.
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- Ability to deliver results while working under strict deadlines.
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- Meticulous attention to detail.
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- Proficiency in MS Office, particularly PowerPoint and Excel.
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- Excellent verbal and written communication skills.
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- Strong team-playing and coordination skills.
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- Good operational and organisational abilities.
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About Alchemist Marketing Solutions

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Alchemist Marketing Solutions specialises in 360-degree Integrated Marketing Solutions, with expertise across:

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- Strategy
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- Communication
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- Media Management
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- Creative Services
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- Events & Activation
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- Digital Marketing
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- Celebrity Management
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- Turnkey – Orchestration & IP
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Company Website: www.alchemistindia.net

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Please Note

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This role focuses exclusively on Mainline Marketing. Candidates must have relevant non-digital experience in a mainline advertising agency.

📌 Client Servicing (Mumbai)
🏢 Alchemist Marketing & Talent Solutions
📍 Mumbai