An inside education counsellor or tele-counsellor relies heavily on phone calls to connect with students, understand their goals, and guide them through the admissions process.

Lead Engagement: Call prospective students who have registered interest online to introduce educational programs and courses.

Telephonic Profiling: Conduct structured interviews over the phone to understand a student's academic background, career goals, and budget constraints.

Virtual Pitching: Deliver clear, engaging pitches about courses, and post-study career opportunities.

Relationship Management: Follow up regularly with students and parents via phone and WhatsApp to guide them through documentation and et Achievement: Meet weekly and monthly call volume, talk-time, and student enrollment ntial Skills for Phone Counselling Excellent

Telephone Etiquette: Maintain a warm, clear,



and skilled tone throughout long calling ve Listening on Calls: Catch subtle cues, hesitations, or doubts in a student's voice without visual feedback.

Objection Handling: Confidently address student doubts regarding fees, course value, and placement guarantees over the phone.

CRM Literacy: Log call statuses, notes, and follow-up reminders in CRM software (like LeadSquared, Salesforce, or HubSpot) while speaking.

- Experience

0 - 1 Years

- No. of Openings

1

- Education

Graduate

- Role

Education Counsellor

- Industry Type

Education / Teaching / Training / Colleges /Institutes / Universities

- Gender

[ Male / Female ]

- Min Age

25 Yrs.

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Home

📌 Education Counsellor (Fresher) (Mumbai)
🏢 Universal School Of Creative Arts
📍 Mumbai