We are looking for a Student Delivery & Onboarding Executive to manage the student journey after enrollment and ensure a smooth learning experience.
Key Responsibilities
- Manage student onboarding after course confirmation.
- Assign batches and provide LMS access, study material, and class details.
- Coordinate with students regarding classes, assignments, and assessments.
- Follow up on student participation, pending assignments, and academic requirements.
- Share regular course progress and completion updates.
- Coordinate with trainers and internal teams to resolve student queries.
- Maintain accurate student records and delivery reports.
- Ensure a positive and smooth student experience throughout the course.
Required Skills
- Positive communication and follow-up skills.
- Strong coordination and organizational abilities.
- Basic knowledge of LMS, CRM, Excel/Google Sheets, and WhatsApp.
- Prior experience in EdTech, student support, academic operations, or customer success is preferred.