Store operation & sales executive (Delhi)

Store operation & sales executive (Delhi)

30 Sep
|
NP Green Electric Vehicles Private
|
Delhi

30 Sep

NP Green Electric Vehicles Private

Delhi

About the Role

We are looking for responsible, energetic and sales-oriented candidates to manage our Green EV electric scooter stores in Rohini and Karol Bagh, Delhi.

The selected candidate will be responsible for complete day-to-day store operations, customer handling, retail sales, B2B sales, dealer coordination, stock management and after-sales support.

? Key Responsibilities

- Store Operations

Open and close the store as per the prescribed timings.

Ensure the store remains operational and properly managed throughout working hours.

Maintain store discipline, cleanliness and hygiene.

Ensure proper display and presentation of all EV models and accessories.

Maintain daily store activity records.

Ensure all store-related operational requirements are properly managed.

- Customer Handling & Retail Sales

Welcome customers and understand their requirements.

Explain Green EV products, features, specifications, range, battery options, pricing, warranty and other details.

Conduct product demonstrations and test rides.

Follow up with potential customers and convert enquiries into sales.

Maintain records of enquiries, follow-ups and sales.

Achieve assigned monthly sales targets.

- B2B Sales & Dealer Development

Identify and contact potential B2B customers and EV dealers.

Make regular calls and follow-ups with prospective dealers.

Generate B2B sales leads from the assigned territory.

Explain Green EV products and business opportunities to dealers.

Coordinate with dealers/customers until order closure.

Maintain proper records of B2B enquiries, calls, follow-ups and orders.

- Stock & Inventory Management





Maintain accurate records of stock received, sold, transferred and available at the store.

Maintain records of scooters, batteries, chargers, spare parts and accessories.

Conduct regular physical stock verification.

Immediately report any stock mismatch or shortage.

Maintain proper documentation for stock movement and sales.

- Customer Support & After-Sales Coordination

Handle initial customer complaints and service-related queries.

Coordinate with the technical/service team for customer issues.

Arrange technicians whenever required.

Coordinate for spare parts and service requirements.

Maintain records of customer complaints and their resolution status.

Ensure customers receive timely updates regarding their service issues.

- Google Business / Online Reviews

Encourage genuine customers to share their experience and review the store on the business profile.

Maintain good customer relationships to improve customer experience.

Keep track of customer feedback and reviews.

Escalate negative feedback or unresolved issues to the management.

- Reporting & Documentation

Maintain and submit regular reports including:

Daily sales report

Customer enquiry report

Follow-up report

B2B calling & lead report

Stock received report

Stock sold report

Current stock report





Service/complaint report

Technician visit report

Spare parts requirement

Store activity report

Any other reports required by management

? Salary & Incentives

Fixed Salary: 15000 to 18000

Additional Incentives

? Incentive on retail scooter sales

? Incentive on B2B sales

? Incentive on dealer-generated/closed business

? Additional incentives may be provided based on achievement of assigned targets

Total earning potential = Fixed Salary + Sales Incentives + B2B Incentives

? Candidate Profile

We are looking for candidates who are:

Responsible and punctual

Good at customer communication

Comfortable with sales and follow-ups

Confident in explaining products to customers

Comfortable making B2B/dealer calls

Good at maintaining records and reports

Able to independently manage a store

Basic knowledge of smartphones, WhatsApp, Excel/Google Sheets and online business profiles

Target-oriented and willing to work in a sales workplace

? Experience

Preferred: 0 -2 years of experience in:

Retail Sales

Automobile / EV Sales

Two-Wheeler Sales

Store Operations

B2B Sales

Dealer Sales

- Customer Support

Freshers with strong communication and sales skills may also apply.

? Working Hours

Full-Time | Store-based role

Candidate must be comfortable working according to store operating hours, including weekends/holidays as per business requirements.

? Locations

- Green EV – Rohini, Delhi
- Green EV – Karol Bagh, Delhi
- Green EV - uttam Nagar
- Green EV - Ghitorni

Candidates can apply for the location nearest to them.

📌 Store operation & sales executive (Delhi)
🏢 NP Green Electric Vehicles Private
📍 Delhi

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