Store Manager — Flourish by Gunjan Jain (Kolkata)
Flourish by Gunjan Jain is a demi-fine jewellery brand specialising in lab-grown diamonds, moissanites and Swarovski zirconia set in sterling silver and 18k gold. We're relaunching, and we're looking for someone to own our Kolkata showroom.
The role
You'll run the showroom end to end, and you'll be the person in charge when the founder isn't in the store. That means:
- Leading the showroom floor — opening to closing, presentation, stock, daily operations
- Owning sales: converting walk-ins and leads, closing with confidence, and hitting monthly targets
- Building lasting client relationships — remembering who bought what, following up, bringing people back for the next occasion
- Managing and coaching the sales team, and setting the standard for how clients are treated
- Handling post-purchase coordination, custom orders and client issues without escalation
- Reporting weekly on sales, pipeline and what's working
Who we're looking for
- 5+ years in retail, including experience leading a store or a sales team — jewellery, luxury or lifestyle retail preferred
- A track record of hitting sales targets and retaining clients
- Comfortable making decisions independently and being accountable for them
- Warm, polished and unflappable with high-value customers
- Fluent in English, Hindi and Bengali
What we offer
- ₹40,000+ per month base, depending on experience, plus a performance-linked incentive on showroom sales
- Real ownership of a growing brand at its relaunch, working directly with the founder
- To apply: send your CV and a short note on the best sales result you've delivered to
[email protected]
We are looking forward to hearing from you !
📌 Store Manager (Kolkata)
🏢 Flourish by Gunjan Jain
📍 Kolkata