Role: Store Manager / Catchment Sales Manager

Locations: Multiple Locations - North Bengal

Responsibilities

Sales

- Design, plan and implement all store related activities to ensure revenue growth
- Review retail channel health & take necessary actions to drive width, depth and quality of channel
- Drive Gross additions, Quality sales metrics, NPS & compliance to regulatory norms in terms of customer acquisitions

Service:
- Coordinate & plan with the deployment team to ensure seamless fiber connectivity for the customer
- To ensure customer Satisfaction by keeping a check on complaints
- Custodian of overall business and connectivity of the zone

Team Management:
- Cascade / governance with the direct/indirect teams
- To have minimum attrition and maximum engagement scores
- Provide leadership pipeline at a national level

Requirements

- Customer Obsession
- Business & Financial Acumen
- Service Orientation
- Ownership Mindset
- Navigating Change
- Collaboration & Influence
- Building Leaders
- Cross Functional Liaising

📌 Store Manager / CSM (Alipurduar)
🏢 Airtel
📍 Alipurduar