Company Description Aditya Group India is a diversified business house established in 1984, with interests spanning construction, hospitality, healthcare, and education. The group is best known for its chain of CBSE-affiliated schools in the city, reflecting a solid commitment to academic excellence. Since 1994, the late founder Mr.

Bhaskar

Aditya expanded the group’s focus into education through the Dum Dum Aditya Educational Society, a nonprofit initiative funded by the group’s business proceeds. This philanthropic legacy is actively carried forward by the next generation, Mr.

Anirban

Aditya and Mr.

Ankit

Aditya, who continue to invest in quality education and community development.

Role Description The Store Executive role is a full-time, on-site position based in West Bengal, India. This role involves overseeing daily store operations, including managing inventory, ensuring product availability, and maintaining an organized and customer-friendly store environment.

The Store

Executive will interact with customers, address inquiries, provide product information, and support sales activities to meet store targets.

Responsibilities also include coordinating with suppliers, monitoring stock levels, assisting with merchandising, and preparing basic sales and inventory reports. The role requires maintaining company standards for service, cleanliness, and compliance with store policies.

Qualifications

- Strong customer-facing skills, including Customer Service and Communication abilities.
- Experience in Retail operations and store management.
- Proficiency in Sales techniques and achieving sales targets.
- Background in Commerce or related field, with basic understanding of inventory and billing.
- Excellent organizational skills, attention to detail, and ability to multitask.
- Comfort with using point-of-sale systems and basic computer applications.
- Ability to work on-site full time,



including weekends or extended hours as needed.
- Preferred: Prior experience in a retail or store executive role and familiarity with local market in West Bengal.

Key Responsibilities

- Attend to customers and understand their queries, requests, and service requirements.
- Provide accurate information regarding available products and services.
- Assist customers with forms, applications, documentation, and other service processes.
- Handle customer transactions and maintain proper records as per company guidelines.
- Verify customer documents and information wherever required.
- Maintain daily registers, transaction records, and other operational documents.
- Coordinate with the concerned department for resolving customer issues.
- Follow company policies, procedures, and compliance requirements.
- Maintain confidentiality of customer information and documents.
- Ensure smooth functioning and cleanliness of the Customer Service Point.
- Follow up on pending customer requests and ensure timely resolution.
- Prepare daily/weekly reports and submit them to the reporting manager.
- Support the team in achieving customer service and operational targets.

Required Skills

- Good verbal and written communication skills.
- Customer handling and interpersonal skills.
- Basic knowledge of MS Office and computer operations.
- Good numerical and documentation skills.
- Ability to maintain accurate records.
- Problem-solving and follow-up skills.
- Ability to work independently as well as in a team.
- Professional and polite approach towards customers.

Educational Qualification

- Minimum 12th Pass ; Graduate preferred.
- Candidates with relevant customer service, banking, retail, or front-office experience will be preferred.

Key Competencies

- Customer Service
- Communication Skills
- Documentation
- Computer Knowledge
- Problem Solving
- Attention to Detail
- Time Management
- Teamwork
- Professionalism

📌 Store Executive (West Bengal)
🏢 Aditya Group India
📍 West Bengal