1. Storefront &
- Catalog Management

- Create, update, and maintain accurate product listings across DTC channels (Shopify, WooCommerce, Magento) and marketplaces (Amazon, Walmart, Flipkart, eBay).

- Ensure product images, copy, pricing, specifications, and keywords are optimized for search visibility (SEO) and user engagement.

- Monitor stock levels continuously and coordinate with supply chain teams to prevent stockouts or overstock situations.

1. Operations &
- Order Fulfillment

- Monitor incoming orders daily across all digital channels to ensure timely processing, dispatch, and delivery.

- Coordinate closely with warehouse, logistics, and customer service teams to resolve fulfillment delays, returns, or customer complaints.

- Ensure return and refund processes are executed efficiently according to brand policies.

1. Sales Promotion &
- Marketing Execution

- Plan and launch promotional campaigns, seasonal discounts, flash sales, and bundle offers across platforms.

- Assist digital marketing teams with paid ad integrations, marketplace ad campaigns (e.g., Amazon Ads), and email/CRM promotions.

- Benchmark competitor pricing, promotional activities, and product assortments regularly to identify market opportunities.

1. Analytics &
- Performance Reporting

- Track key e-commerce metrics including Traffic, Conversion Rate, Average Order Value (AOV), Return on Ad Spend (ROAS), and Cart Abandonment.

- Prepare weekly and monthly performance reports for management, highlighting trends, revenue growth,



and operational bottlenecks.

- Utilize tools like Google Analytics and platform dashboards to propose actionable UI/UX improvements to the website.

Requirements &

- Qualifications

- Education: Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.

- Experience: 1–3 years of hands-on experience managing e-commerce store operations or marketplace accounts.

- Platform Proficiency: Working knowledge of platforms like Shopify, Magento, WooCommerce, or major marketplaces (Amazon Seller Central, Walmart Marketplace, etc.).

- Analytics Tools: Familiarity with Google Analytics (GA4), Search Console, and basic Excel/Google Sheets functions (VLOOKUP, Pivot Tables).

- Technical Understanding: Basic understanding of e-commerce SEO, digital advertising concepts, and web usability principles.

Key Skills &

- Competencies

- Analytical Thinking: Ability to read data dashboards and derive actionable insights.

- Attention to Detail: Precision in managing product specs, pricing data, and inventory numbers.

- Project &
- Time Management:

Ability to handle multiple storefront deadlines and promotional campaigns simultaneously.

- Cross-Functional Collaboration: Strong communication skills to liaise with marketing, logistics, IT, and customer care teams.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits

- Adaptable schedule

- Leave encashment

- Provident Fund

Work Location: In person

📌 Sr. Ecommerce Executive (Surat)
🏢 Navi Hygiene u0026 Healthcare
📍 Surat