Position: Operations Head – Business Migration Services Location: Ahmedabad Reporting to: VP – Operations & Compliance Key Responsibilities:
● Team Leadership:
Lead and develop the operations team (managers/executives) handling visa case processing across all supported countries. Foster a team-oriented setting and provide training/mentoring. ● Visa Case Management:
Oversee end-to-end handling of client cases: documentation review, petition preparation (e.G. US L-1 petitions), submission, and follow-ups. Ensure accuracy and timeliness. ● Compliance & Quality:
Ensure all operations comply with immigration regulations and company policies. Maintain high approval rates by instituting quality checks and rigorous documentation standards. ● Process Improvement:
Analyze current workflows and identify bottlenecks. Design and implement process improvements (e.G. digital tools, standardized checklists) to increase efficiency and client satisfaction. ● Client & Stakeholder Coordination:
Act as a senior point of contact for key clients and internal stakeholders. Communicate case status updates, address escalations, and ensure smooth interdepartmental coordination (sales, legal, finance, etc.). ● Reporting & Metrics:




Develop and track key metrics (e.G. processing times, approval rates, client satisfaction scores, team productivity). Report performance to senior management and recommend corrective actions. ● Budget & Resource Planning:
Plan resource allocation (e.G. staffing, training) and manage the operations budget to meet service delivery targets. ● Policy Input:
Contribute to company policy and strategy discussions regarding expansion of visa services (recent countries or visa programs) and compliance updates.

Required

Qualifications
● Education: Any graduate;

relevant certifications(e.G., Certified Immigration Consultant/Attorney) are highly desirable. ● Experience: 8–12+ years in immigration/visa operations, ideally including experience with US L-1 visas and business/investment migration programs. Prior team leadership (5+ direct reports) and project management experience required. ● Technical Knowledge: Deep understanding of immigration regulations: US (L-1A/L-1B), Australia (innovation/investor visas), New Zealand (business/investor visas), UAE (Golden Visa) etc., and processes (petition filing, consular processing, etc.).

📌 Hiring: Head Of Operations Junagadh
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📍 Junagadh