Company Description Impetus Collection Services is a domestic debt recovery company serving Banks and NBFCs, with seven years of industry experience and a team of over 300 employees. The organization focuses on helping clients maintain business security and peace of mind by managing credit collection, debt monitoring, and rapid debt recovery. Impetus enables clients to concentrate on business development while it handles the end-to-end collections process.

The company integrates collection, analytics, and legal action, using traditional methods such as tele-calling and field visits, along with legal interventions including arbitration and execution of awards and decrees.

Key Responsibilities – Recruitment
Run the full hiring process for tele-callers, field collection agents, team leaders and back-office staff
Post jobs on job portals and social media, and source through consultancies and referrals
Screen CVs, schedule interviews and coordinate with managers until the candidate joins
Handle offer letters,



joining formalities, document collection and background/KYC checks
Plan hiring around recent portfolios, and track attrition and replacement needs
Run induction for recent joiners and coordinate their training

Key Responsibilities – Administration
Maintain attendance, leave records and employee files, and share inputs for monthly payroll
Coordinate PF, ESIC and other statutory compliance with the accounts team or consultant
Manage office upkeep, housekeeping, stationery, pantry and vendor bills
Coordinate IT, telephony and internet issues with vendors to keep calling operations running
Maintain asset registers, ID cards, access control and visitor records
Keep documents ready for client (bank) audits and vendor compliance
Handle employee queries, exit formalities and full & final settlement inputs

📌 Human Resources Intern Thane (India)
🏢 Impetus Collection Services
📍 India