JD – IT & Cloud Support Executive
Manage and provide technical support for Servers, Desktop PCs, Laptops, Printers, and other IT equipment.
Install, configure, maintain, and troubleshoot operating systems and required software.
Troubleshoot hardware, software, network, and system-related issues.
Provide day-to-day IT support to employees and users.
Maintain and monitor basic server-related activities and coordinate with the concerned technical team/vendor for complex issues.
Maintain proper records of servers, system configurations, software, licenses, and related IT information.
Maintain and regularly update the IT Asset Register.
Maintain employee-wise records of PCs, laptops, monitors, keyboards, mice, chargers, printers, and other IT assets.
Record asset allocation, transfer, repair, replacement, and return details.
Verify physical IT assets periodically and ensure records are accurate.
Track hardware repairs, warranty, AMC, service requirements, and replacement status.
Ensure proper documentation of IT assets from purchase → allocation → maintenance → transfer → return.
Maintain records of all IT accessories issued to employees.




Coordinate with vendors for hardware repair, replacement, networking, server, software, and cloud-related issues.
Maintain proper documentation of vendor/service-related activities.

Tally on Cloud Support
Provide technical support for Tally on Cloud users.
Assist users with login, access, connectivity, session, and application-related issues.
Provide basic support for Tally Prime-related technical issues.
Assist with Tally on Cloud configuration and user access requirements.
Troubleshoot remote/cloud access issues.
Monitor and follow up on reported Tally on Cloud issues until resolution.
Maintain proper records of Tally on Cloud support tickets and issues.
Escalate complex issues to the Senior Technical Team or concerned vendor.
Coordinate with users and technical teams to ensure timely issue resolution.

Pay: ₹8,000.00 - ₹10,000.00 per month

Application Question(s)
Looking for an immediate Joiner. Are you an immediate Joiner ?
We Want who have key interest are in IT Support & Cloud

Work Location: In person

📌 It Intern Mumbai
🏢 Rajlaxmi solution private
📍 Mumbai