Key Roles and Responsibilities
Customer Service: Welcome walk-in shoppers, identify their budget and occasion, and present matching gold, diamond, or silver pieces.
Product Explanation: Explain gold purity, weight, diamond specifications, making charges, and wastage calculations clearly.
Sales Targets: Meet individual and store sales quotas by up-selling, cross-selling, and converting inquiries into purchases.
Counter Management: Keep display showcases clean, organized, and secure while following strict jewellery handling rules.
Customer Follow-Up: Maintain client logs, call prospects regarding recent collections or festive offers, and encourage repeat visits.
Billing Assistance: Coordinate with cashiers and inventory teams for smooth invoicing,



packing, and delivery.

Preferred Candidate Profile
Experience: 1 to 3 years of retail sales experience, preferably in jewellery or luxury goods.
Education: Minimum 12th pass or a graduation degree.
Communication: Fluent in local languages and basic English with robust convincing and negotiation skills.
Personality: Well-groomed, skilled, patient, and confident in handling high-value transactions.
Availability: Flexible to work on weekends, holidays, and extended festive retail hours.

📌 Jewellery Sales Executive Mumbai
🏢 S. Zaveri & Sons
📍 Mumbai