Job DescriptionKnowledge Management Specialist
NRole Overview
nThis role is critical to the success of Mastek HUB, Mastek's enterprise knowledge platform. The individual will help transform HUB into a trusted, AI-enabled knowledge ecosystem by ensuring business-critical content is curated, discoverable, and readily accessible. The role directly contributes to improving organizational productivity, accelerating sales enablement, and strengthening Mastek's AI-driven knowledge initiatives.
NKey Responsibilities
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Manage end-to-end content lifecycle on HUB, including uploads, updates, governance, and quality control.
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Maintain and enhance strategic assets such as case studies, win stories, testimonials, solution offerings, and industry collateral.
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Perform tagging, metadata management, and content structuring to improve searchability and AI-driven recommendations.
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Collaborate with Service Line Leaders and business stakeholders to ensure content relevance and accuracy.
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Support HUB adoption initiatives by ensuring users have access to trusted and actionable knowledge.
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Contribute to AI enablement efforts by preparing and organizing content for intelligent search and automation use cases.
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nCandidate Profile
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2–4 years of experience in content management, knowledge management, business operations, or related functions.
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Solid proficiency in MS Office and familiarity with SharePoint, CMS, or knowledge repositories.
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Excellent communicationand stakeholder management skills.
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Detail-oriented with ananalytical mindset and solid content governance capabilities.
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nBusiness Impact
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Strengthen HUB asthe single source of truth across Mastek.
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Improve productivity through better knowledge accessibility and reuse.
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Support AI-driven initiatives by creating structured and discoverable enterprise knowledge assets.
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Enable faster sales, presales, and delivery outcomes through effective knowledge management.
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📌 Knowledge Management Specialist Ahmedabad (India)
🏢 Mastek
📍 India