Conduct regular training sessions for phlebotomists across the assigned zone
Ensure adherence to SOPs, quality standards, and best practices
Provide on-ground coaching and performance feedback to phlebotomy staff
Monitor and assess the effectiveness of training programs
Conduct field audits and operational assessments of phlebotomy processes
Identify skill gaps and implement corrective training measures
Coordinate with operations teams for smooth execution of training activities
Maintain training records, audit reports, and performance trackers
Requirements:
Minimum 5 years of experience in diagnostics, training phlebotomy experience.
Educational Qualification: DMLT / BMLT mandatory.
Prior teaching/training experience is required, preferably in phlebotomy or diagnostic operations.
Solid knowledge of phlebotomy procedures, sample collection, and quality standards.
Strong knowledge of diagnostic tests, test parameters, and sample requirements.
Good understanding of phlebotomy SOPs and diagnostic operations.
Strong communication and interpersonal skills with the ability to train and mentor phlebotomists effectively.
Comfortable with extensive travelling and field audit activities.
Valuable knowledge of MS Excel and ability to maintain training, audit, and performance data.
Ability to prepare training reports, audit trackers, and performance records.
Additional Skills Required
Positive knowledge of MS Excel and ability to maintain training and audit data efficiently.
Hands-on experience in data management and reporting through Excel.
Strong understanding of diagnostic tests and sample collection procedures.
Ability to prepare training reports, audit trackers, and performance records.