Program Manager – Virtual Events

nLocation: Gurgaon/Delhi NCR (hybrid) | Experience: 6–10 years | Reports to: Director

nAbout the role

n Technofocus runs large-scale technical enablement programs for global technology companies. We're building a virtual events practice to deliver 150+ live and simu-live workshops a quarter across the AMER, EMEA and APAC time zones. You'll own this program from start to finish: calendar, platform, team, client relationship and results.

nWhat you'll do

n

n
Own the quarterly events calendar, from workshop intake to post-event reporting
n
Be the main point of contact for client program owners, and run weekly status calls and quarterly business reviews
n
Lead a team of about 8–10: platform builders, virtual event producers, editors and support/reporting staff
n
Oversee the full event lifecycle on Cvent: registration sites, email journeys, the attendee experience and integrations
n
Plan producer shift rosters to cover all 3 time zones, including AMER evening hours
n
Run simu-live operations: recording approvals, file readiness and live Q&A; moderation
n
Manage speaker readiness: onboarding, tech checks, run-of-show and rehearsals
n
Deliver hackathons with multiple time zones,



breakouts and mentor coordination
n
Track KPIs (registration-to-attendance rate, satisfaction scores, completion rates, incident count) and publish dashboards
n
Build SOPs, templates and checklists so delivery scales without adding headcount
n
Handle escalations during live events and write post-incident reviews
n

nWhat you need

n

n
8+ years in event or program management, including 3+ years running virtual events or webinars at scale
n
Hands-on experience with Cvent (Attendee Hub, Webinar or Event Management). ON24, Zoom Events or Teams Webinars experience is a plus.
n
A track record of running 30+ events a quarter at the same time
n
Experience managing a team of 5 or more
n
Experience delivering to enterprise or global tech clients, with solid stakeholder communication
n
Comfort with Excel/Power BI reporting
n
Flexibility to cover US time zone events a few evenings a week
n

nNice to have

n

n
Background in technical training or partner enablement programs
n
Experience running hackathons
n
PMP, CSM or CMP certification
n

n
-

📌 Program Manager Virtual Events Bhopal
🏢 Technofocus
📍 Bhopal