Job PurposeTo generate new business, convert leads into admissions/sales, maintain robust prospect relationships, and consistently achieve assigned revenue and enrolment targets.
Key ResponsibilitiesLead Conversion
Contact prospective students/customers through calls, WhatsApp, email and other channels.
Understand their requirements and recommend suitable courses/programs.
Follow up systematically with interested prospects.
Convert qualified leads into admissions/sales.
Revenue & Target Achievement
Achieve monthly and quarterly sales/revenue targets.
Maintain a healthy conversion ratio.
Work towards fresh admissions as well as upgrade/upsell prospects.
Ensure timely collection of fees/payments from converted customers.
Customer Relationship Management
Build qualified relationships with prospective and existing students.
Handle queries and objections effectively.
Provide accurate information regarding courses, fees, eligibility and processes.
Ensure a positive experience throughout the sales journey.
Lead & CRM Management
Update all calls, follow-ups,
lead status and conversions in the CRM.
Maintain accurate records of prospects.
Ensure no qualified lead is left unattended.
Follow the defined lead-follow-up process.
Reporting
Share daily sales activity and performance reports.
Track calls, follow-ups, conversions, collections and pending prospects.
Participate in daily/weekly sales reviews.
Requirements
2–5 years of experience in B2C/B2B sales, preferably in Education, EdTech, Training, or a related industry.
Prior experience in team handling or leadership is preferred.
Strong communication, negotiation, and relationship-management skills.
Target-oriented with strong follow-up and conversion abilities.
Ability to manage both individual sales and team performance.
Comfortable working with CRM, Excel/Google Sheets, and sales reporting tools.
Key Competencies:
Ownership | Result Orientation | Communication | Persistence | Customer Focus | Discipline | Teamwork
Working Pattern: Full-time, target-oriented role with daily activity and monthly revenue/admission KPIs.