Job Title

Specialist Master - Manager, Program and Solution Management or equivalent

Job Overview

Lead the architecture and implementation of enterprise-scale DevOps, CI/CD, and AIOps solutions across complex client environments spanning Salesforce, MuleSoft, Java-based applications, and Microsoft Dynamics. Drive release modernization, deployment quality, platform reliability, and delivery efficiency through strong technical leadership, scalable DevOps design, and the application of automation, AIOps, and GenAI-enabled engineering practices.

Work Youll Do

Assess current-state delivery environments across CRM, integration, middleware, and custom application stacks; define target-state DevOps and AIOps operating models; and recommend tools, processes, governance, and AI-enabled capabilities to improve speed, quality, stability, and cost efficiency. Lead large-scale multi-platform DevOps delivery, troubleshoot complex technical issues, and advise client and internal stakeholders on release strategy, deployment reliability, automation opportunities, observability, and AI-driven operational improvement across Salesforce, MuleSoft, Java, and Dynamics ecosystems.

Key Responsibilities

Assess release processes, environment strategy, tools, governance, and delivery constraints

Architect end-to-end Salesforce CI/CD and DevOps processes

Define source control, branching, pipeline, environment, and deployment standards

Recommend fit-for-purpose enterprise DevOps, AIOps, and AI-enabled tooling

Identify opportunities to use GenAI for developer productivity, release documentation, deployment insights, runbook generation, and knowledge reuse

Apply AIOps concepts to improve monitoring, anomaly detection, failure prediction, incident triage, root cause analysis, and operational resiliene

Troubleshoot deployment failures, metadata conflicts, merge issues, and pipeline failures





Lead DevOps delivery teams and unblock technical challenges

Oversee release planning, cutover, readiness reviews, and Go/No-Go support

Coordinate across development, QA, architecture, infrastructure, and operations

- Drive automation, reusable assets, and continuous improvement

Required Qualifications

Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field; equivalent experience may be considered

10+ years of technology experience, including Salesforce delivery, DevOps, release management, and CI/CD architecture and enterprise application delivery

Hands-on experience with DevOps and release management across one or more of the following: Salesforce, MuleSoft, Java applications, and Microsoft Dynamics

Strong knowledge of software deployment processes and end-to-end CI/CD pipelines across SaaS, middleware, and custom application environments

Experience with Git-based version control and contemporary CI/CD tooling such as GitHub Actions, Azure DevOps, Jenkins, GitLab CI, or similar platforms

Experience with environment strategy, branching strategy, release governance, deployment controls, and quality gates

Hands-on experience with large-scale or complex enterprise implementations involving multiple applications and integration points

Experience with Salesforce DevOps tools such as Copado, Flosum, or AutoRABIT is strongly preferred

Experience supporting multi-team, multi-environment, and multi-platform delivery programs

Practical experience with observability,



monitoring, incident response, and AIOps capabilities in software delivery and operational support

Familiarity with GenAI and AIOps concepts and their application in engineering, release management, monitoring, and operational excellence

Strong stakeholder management, communication, and technical leadership skills

Mandatory Certifications

Certified Platform Development Lifecycle and Deployment Architect

Copado Fundamentals 1

- Copado Fundamentals 2 (Metadata or Source Format)

Preferred / Optional Certifications

Copado AI Certification

MuleSoft certification

Microsoft Dynamics certification

Azure DevOps, GitHub, or Jenkins-related certification

Flosum Certification

AutoRABIT Certification

Preferred Qualifications

Experience with additional Salesforce DevOps tools such as Copado, Flosum, and AutoRABIT

Salesforce certifications such as Platform Developer I/II, Application Architect, or System Architect

Experience with Agile, Scrum, SAFe, test automation, release governance, and DevSecOps practices

Experience with additional enterprise DevOps and release tools across Salesforce, integration, and custom application ecosystems

Salesforce certifications such as Platform Developer I/II, Application Architect, or System Architect

Experience with MuleSoft deployment pipelines, API lifecycle management, and integration release governance

Experience with Java build and deployment tooling such as Maven, Gradle, SonarQube, Nexus, or Artifactory

Experience with Microsoft Dynamics release management and environment administration

- Experience using AI-assisted development, release insights, operational analytics, and intelligent automation to improve DevOps outcomesExperience with Agile, Scrum, SAFe, test automation, DevSecOps, SRE, observability, and AIOps practices

📌 SF DevOps - Manager (Bengaluru)
🏢 Deloitte US-India Offices
📍 Bengaluru