Dear Candidate,
We are looking for an experienced L1 and L2 IT Service Desk & Command Center Operations Engineer to provide advanced operational support, troubleshooting, investigation and remediation across Microsoft 365, Microsoft Intune, Identity & Access Management, Endpoint/EMC Management, NOC and SOC operations.
The L2 engineer will act as the technical escalation point for L1 teams, taking ownership of complex incidents and alerts that require deeper investigation and troubleshooting .
Must Have skills
- Microsoft 365 administration and troubleshooting
- Entra ID / Active Directory
- Microsoft Intune
- Windows troubleshooting
- Endpoint management concepts
- Incident and Problem Management
- ITIL concepts and ITSM tools
- SLA/OLA management
- Infrastructure monitoring
- Basic networking fundamentals
- Security monitoring concepts
- SOC, SIEM, DLP, WAF and EDR/XDR fundamentals
- Authentication/security events
- Incident investigation and triage
- Common attack techniques and indicators
Interested candidates,please share your resume to
[email protected]
📌 Service Desk-Command Center Engineer (Chennai)
🏢 Movate Technologies
📍 Chennai