Company Description ATPI is a global leader in corporate travel and events management, serving organizations across specialist sectors such as marine, energy, mining, sports, and yachting. With a connected network of over 100 offices worldwide in strategically chosen locations, ATPI combines deep industry expertise with innovative technology to deliver seamless, cost-effective travel solutions.
The group focuses on tailored services rather than one-size-fits-all offerings, collaborating closely with clients to build bespoke travel programs. ATPI places strong emphasis on traveler safety, duty of care, and high-quality management information to help clients manage costs and identify savings. This commitment to customized service and global reach sets ATPI apart in a crowded travel management market.
Role Description The Senior Travel Consultant is a full-time, on-site role based in Thane, responsible for delivering high-quality travel management services to corporate and specialist-sector clients. In this position, the consultant will handle end-to-end travel arrangements, including flight, hotel, and ground transport bookings, using global distribution systems and supplier platforms.
Daily activities include advising clients on optimal itineraries, fare options, and travel policies, as well as managing complex and multi-leg trips with attention to detail and cost-efficiency. The role involves responding to client inquiries, resolving booking issues, and providing proactive customer service to ensure a smooth travel experience.
The Senior Travel
Consultant will also collaborate with internal teams to support bespoke travel programs, monitor traveler safety considerations, and maintain accurate records and documentation in line with ATPI standards.
Qualifications
- Strong expertise in Travel Consulting and Travel Management, with the ability to advise on complex itineraries and corporate travel policies.
- Proficiency in managing Travel Arrangements, including flights, hotels, and ground transportation, ideally using global distribution systems (GDS) and online booking tools.
- Demonstrated Customer Service skills, with the ability to handle inquiries, resolve issues promptly, and maintain professional client relationships.
- Solid experience in Reservations, including ticketing, rebooking, and cancellations, with accuracy and attention to fare rules and conditions.
- Relevant experience in corporate or specialist-sector travel (e.g., marine, energy, sports) is an advantage.
- Strong communication skills in English; additional language skills are beneficial.
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple bookings simultaneously.
- Comfort with travel technology platforms, Microsoft Office, and data entry for accurate record-keeping.
- Minimum of a diploma or bachelor’s degree in Travel & Tourism, Hospitality, Business, or a related field, or equivalent skilled experience.
- Willingness to adhere to duty of care standards and support clients with safety and compliance requirements.
📌 Senior Travel Consultant (Thane)
🏢 Atpi
📍 Thane