: Patient Counsellor(sales) (IVF) Company: Baby Joy Fertility and IVF Centre Location: Gurugram Salary: ₹18,000–₹25,000 per month Job Summary: We are looking for a compassionate, confident, and patient-oriented Patient Counsellor to guide patients throughout their fertility treatment journey. The candidate will be responsible for counselling patients, explaining treatment procedures, addressing concerns, and ensuring a positive patient experience.

Key Responsibilities: Counsel patients regarding IVF, fertility treatments, and related procedures. Explain treatment plans, procedures, costs, and timelines in a clear and skilled manner. Handle patient queries, concerns, and follow-ups with empathy and care.

Follow up with prospective patients, generate leads, and support patient conversion. Maintain patient records, counselling details, and follow-up reports in the CRM. Build trust and maintain long-term relationships with patients.





Ensure patient confidentiality and adhere to hospital policies and protocols. Coordinate appointments, consultations, and treatment-related visits. Achieve counselling and patient-conversion targets, where applicable.

RequirementsGraduate in any discipline; a background in healthcare, psychology, or life sciences is preferred. 2–5 years of experience in patient counselling, preferably in IVF, fertility, or healthcare. Excellent communication, interpersonal, and convincing skills. Strong counselling, negotiation, and problem-solving abilities. computer knowledge and experience with CRM software preferred.

Target-oriented, self-motivated, and able to work in a team.

If Interested Share resume/Call for more details: Jisha HR Baby Joy Fertility and IVF

📌 Senior Telesales Officer (Gurugram)
🏢 Baby Joy Fertility and IVF Centre
📍 Gurugram