Experience: 8 years SAP with minimum 3 years endtoend SAP implementation consulting experience OTC handson Business AI up to 35 years Joule delivery up to 15 years
Type: Full Time
Role Summary
- An AIfirst role You design build and deploy Joule and Joule Agents across ordertocash SDOTC configuration is the foundation you bring the day job is making order capture touchless and delivery promises reliable through AI
- Enterprise AI skills core of the role
- Joule adoption enable Joule in SAP Order Management Services for realtime rolespecific guidance across processing orchestration sourcing availability returns and fulfilment
- Joule Studio build custom agents and skills orchestrate multiagent ordertocash flows
- Documentdriven capture stand up GenAI emailPDFtoorder extract validate and create sales orders with no manual entry
- Agent delivery configure the Dispute Resolution Agent and Accounts Receivable Agent on the ARcollections side prepare for the Storefront MCP server where Commerce is in scope
- Predictive promising aATP with MLbased availability and deliverydate prediction
- Grounding data readiness ground agents on the SAP Knowledge Graph and clean master data use Datasphere Business Data Cloud as the AI data layer
- Prompt guardrails prompt design RAG over SAP and customer data PII protection protected outputs
- AI value governance define use cases and KPIs order touchless rate ontimepromise DSO set humanintheloop thresholds ensure auditability and responsible AI
- Domain foundation supporting
- Working knowledge of Sales SD orders pricing billing output credit returns and aATP enough to map AI to real process and design on Clean Core extensions on BTP no core modifications
What We Are Looking For
- SAP Implementation Consulting minimum 3 years of endtoend SAP implementation or consulting experience within OTC space
- SAP Business AI Joule delivery handson experience with SAP Business AI up to 3-5 years realistically available andor Joule up to 15 years realistically available strong demonstrable readiness is equally valued
- Joule Studio Agent and skill building prompt and guardrail design
- Solid S4HANA OTC process grounding
- Ability to frame AI use cases and prove value
- Highly desirable relevant industry experience in respective value chains eg manufacturing energy consumer goods
Nice To Have
SAP AI Core generative AI hub Datasphere MCP A2A BRIM Commerce Cloud