29 Sep
|
Vacations MadCap
|
India
29 Sep
Vacations MadCap
India
About Raag Voyages
Raag Voyages is an inbound Destination Management Company (DMC) in India, specialising in curated India tours for French and European/US foreign tour operators (FTOs). We are building a dedicated recent-business team and need an experienced operations professional to own the costing and programme design behind every proposal we send.
The role
You will be the operational brain behind our sales. When our Sales Coordinator receives an enquiry from a foreign agency or client, you turn it into an accurate, competitive, well-designed itinerary and a exact cost sheet, usually within 24 to 48 hours. Every proposal that reaches a client passes through you, so your accuracy directly affects both our win rate and our margins.
What you will do
Design day-by-day itineraries for FITs and groups across India, balancing client requirements, logistics, and realistic travel times
Prepare detailed costing for hotels, transport, guides, entrance fees, activities, and permits, with correct margins built in
Negotiate and maintain rates with hotels, transporters, and ground partners across destinations
Keep a live rate database, updating it for seasons, festivals, and price changes
Suggest alternatives (hotels, routes, inclusions) when a client's budget or dates don't fit
Work with the Sales Coordinator on revisions and client queries, and with Directors on pricing strategy for larger or strategic quotes
Update the FMS tracker so every quote's status is visible
Hand confirmed bookings over to the ticketing and reservations team with complete, clean documentation
Must-have requirements
Minimum 3 to 5 years of hands-on experience in inbound tour operations, costing, or itinerary design, at a DMC or inbound tour operator
Proven experience costing multi-city India itineraries for foreign clients or foreign tour operators
Strong working knowledge of India's tourism circuits (Golden Triangle, Rajasthan, South India, Yoga Tours, etc.) and their seasonality
Established relationships with, or strong knowledge of, hotels and ground suppliers in key destinations
Advanced Excel skills (costing sheets, formulas, currency conversion)
Good written English
Good to have
Familiarity with FTO and B2B pricing structures (net rates, commissions, group vs FIT pricing)
Knowledge of French
What we offer
Direct exposure to the Directors and the sales strategy
A defined role in a structured, growing current-business team
Location - Vasant Vihar, New Delhi
📌 Senior Operations Executive – Inbound Tour Costing & Itinerary Design India Dmc Pune
🏢 Vacations MadCap
📍 India