Key Requirements
3 to 4 years of experience in IT operations, preferably within the hospitality/hotel industry.
Robust understanding of hotel IT infrastructure and day-to-day technology support.
Hands-on experience with hotel software applications and IDS systems.
Exposure to Hotelogix PMS will be an added advantage.
Ability to manage and support multiple hotel locations.
Willingness to travel frequently across properties as required.
Valuable knowledge of networking, hardware troubleshooting, Wi-Fi management, CCTV systems, biometric devices, and user support.
Experience in vendor coordination and IT asset management.
Robust problem-solving, communication, and stakeholder management skills.

Key Responsibilities
Provide IT support across multiple hotel properties.
Ensure smooth functioning of PMS, POS, IDS, and other hotel operational systems.
Manage hardware, software, network, internet, CCTV,



and biometric systems.
Coordinate with vendors for IT-related installations, maintenance, and troubleshooting.
Monitor system performance and ensure minimal downtime.
Support onboarding/offboarding activities, user account management, and access controls.
Maintain IT inventory, licenses, and documentation.
Ensure compliance with organizational IT policies and security standards.

Preferred Candidate Profile
Hospitality industry experience is mandatory.
Self-driven, proactive, and capable of handling multiple assignments independently.
Comfortable traveling to different hotel locations and supporting property teams.

Skills: communication,ids,pms,hotelogix,management,software,asset management

📌 Sr It Executive Chennai
🏢 Grand Continent Hotels
📍 Chennai