We are looking for an enthusiastic and confident Telecaller to join our Voice Process team. The candidate will be responsible for communicating with customers over the phone, understanding their requirements, providing information, and generating leads or converting enquiries as per business requirements.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle inbound customer calls and enquiries.
Explain products, services, offers, and company information clearly.
Understand customer requirements and provide suitable solutions.
Follow up with customers through calls and maintain regular communication.
Generate leads and achieve daily/monthly calling targets.
Handle customer objections professionally.
Requirements
Positive communication and convincing skills.
Basic knowledge of computers and MS Office/CRM.
Positive listening and interpersonal skills.
Positive attitude and willingness to achieve targets.
Qualification
Minimum 10th/12th pass; graduates preferred.
Freshers are welcome.
Key Skills
Verbal communication
Customer handling
Telecalling
Lead generation
Follow-up
Convincing skills
Work Details
Job Type: Full time
Process: Domestic Voice
Working Days: 6 days a week
Weekly Off: 1 rotational week-off
Shift: Day
Salary: As per company standards + performance incentives
Pay: Up to ₹20,000.00 per month
Benefits
Commuter assistance
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Tellecaller Malayalam Voice Process Chennai
🏢 shivathattex
📍 Chennai
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