Tele sales executive A telesales executive sells products, closes deals, and builds customer relationships strictly over the phone. Key duties include making outbound calls, managing customer accounts, and meeting sales targets.
Key Responsibilities
Cold calling and reaching out to potential or existing customers using prepared scripts.
Closing sales and negotiating prices, terms, or special discounts.
Meeting daily, weekly, or monthly sales quotas and performance targets.
Updating customer databases and logging call outcomes using CRM software.
Answering customer questions and troubleshooting basic product issues.
Job Requirements
High school diploma or equivalent educational background.
Robust communication skills with a transparent, confident telephone voice.
Resilience and the ability to handle rejection calmly.
Basic computer literacy and familiarity with CRM or office software.
Previous experience in a sales or customer service role is often preferred.