About the role

We are looking for a highly detail-oriented, execution-focused, and analytically strong Project Manager to join our online market research operations team. This role is central to the successful delivery of quantitative research studies across global markets, predominantly the US, UK, and international B2B/B2C ecosystems.

The ideal candidate should possess strong end-to-end ownership capabilities across project execution, client servicing, scripting coordination, sample management, data quality validation, and reporting workflows. This is not a coordination-only role — we are looking for someone who understands the operational, logical, and analytical nuances of online research and can proactively drive projects with speed, accountability, and precision.

The role demands high agility, strong multi-tasking ability, operational maturity, and comfort working in a fast-paced environment handling multiple concurrent studies with strict timelines.

Role- Senior Project Manager (Online Market Research Operations)

Location- Gurugram (Work from Office)

Key Responsibilities

End-to End Project Ownership

Independently manage the complete lifecycle of quantitative online research projects from kickoff to final delivery.

Ensure projects are launched, monitored, validated, and delivered within timelines while adhering to client requirements and internal quality standards.

Maintain complete ownership of project execution including timelines, feasibility alignment, scripting coordination, field management, quotas, data checks, tabulation planning, and reporting coordination.

Drive proactive communication internally and externally throughout all project phases.

Client Servicing & Stakeholder Management

Serve as the primary operational point of contact for clients during active project execution.

Interpret client objectives, research intent, questionnaire requirements, and reporting expectations accurately.

Ensure timely acknowledgement and resolution of client requests, revisions, and escalations.

Build confidence with clients through responsiveness, attention to detail, consultative thinking, and execution reliability.

Questionnaire Review & Research Logic Understanding

Review questionnaires thoroughly for logic consistency, research flow, respondent experience, and data quality implications before scripting.

Possess strong understanding of

Complex skip logic

Piping and randomization

Rotations and masking





Quota structures

Validation conditions

Multi-level logic dependencies

Mobile optimization

Grid optimization

Conjoint and MaxDiff structures

Brand lists and segmentation frameworks

Identify gaps, contradictions, or potential respondent biases proactively before launch.

Scripting Coordination & Survey Validation

Work closely with Survey Programming teams and possess operational exposure to platforms such as Decipher and related survey ecosystems.

Coordinate testing and validation for:

Survey logic

Quota controls

Redirects

URL parameters

API variables

Security checks

Device compatibility

Open-end validations

Conduct multiple rounds of pre-launch QA across logic, aesthetics, respondent flow, language handling, and overall user experience before exposing links to clients or sample partners.

Ensure all client comments and revisions are implemented accurately and validated thoroughly.

Sample & Vendor Management

Coordinate with internal panel assets and external sample/vendor partners for feasibility, pricing, quota distribution, and field monitoring.

Monitor incidence rates, conversion trends, dropout points, and supply quality during fieldwork.

Optimize sample allocation and vendor mix to balance quality, timelines, and project profitability.

Handle vendor communication professionally while maintaining accountability on deliverables and quality expectations.

Data Quality & Validation

Take ownership of overall data integrity and respondent quality throughout project execution.

Identify and remove

Speeders

Straight-liners

Duplicate respondents

AI/fraudulent responses

Gibberish or poor-quality open ends

Contextually inconsistent responses

Apply contextual and logical validations beyond automated checks to ensure reliable and research-ready datasets.

Work closely with Data Processing teams on data cleaning logic, variable mapping, coding structures, weighting requirements, and final outputs.

Operational Excellence & Automation Mindset

Be highly proficient in Excel and operational data handling including:





VLOOKUP/XLOOKUP

Pivot tables

Advanced formulas

Data cleaning

Validation techniques

Large dataset handling

Leverage automation tools, AI-assisted workflows, and operational efficiencies to improve turnaround time and reduce manual dependency.

Maintain strong process discipline, documentation standards, and execution accuracy while handling multiple live studies simultaneously.

Budget & Commercial Awareness

Track project costs, sample spends, vendor allocation, and operational profitability throughout execution.

Coordinate closely with internal stakeholders to ensure projects remain commercially viable while maintaining quality standards.

Required Skills & Qualifications

Experience

4–7 years of experience in online quantitative market research project management.

Prior experience handling international research studies across US, UK, APAC, or Middle East markets preferred.

Experience in agency-side or full-service research environments strongly preferred.

Technical & Research Understanding

Solid operational understanding of

Online survey methodologies

Questionnaire structures

Survey logic and routing

Quota management

Conjoint and MaxDiff studies

Tabulation planning

Data validation workflows

Online panel ecosystems and sampling methodologies

Exposure to

Decipher

Sawtooth

SPSS/tabulation workflows

Automation and AI-assisted operational tools is highly preferred.

Core Competencies

Exceptional attention to detail

Strong ownership mindset

Ability to manage multiple projects simultaneously

Fast learner with high adaptability

Strong analytical and logical thinking skills

Calm under pressure with strong prioritization ability

High responsiveness and communication discipline

Strong operational accountability

Why Join BioBrain?

Work with a global client base across diverse industries and research methodologies.

Be part of a highly agile, technology-driven research organization focused on automation, operational excellence, and innovation.

Gain exposure to advanced research operations, AI-integrated workflows, and international market research ecosystems.

Opportunity to grow into strategic operations, client leadership, automation, and research consulting roles.

Please apply directly to [email protected] and apply only if you can join within 30 days or have a notice period of 30 days or less.

📌 Senior Project Manager (Gurugram)
🏢 BioBrain Insights
📍 Gurugram