Handle and conduct CRM software product demonstrations for prospective customers.
Understand customer requirements and demonstrate CRM features and solutions accordingly.
Manage the complete sales cycle from demo initiation to final payment closure.
Follow up with prospects after demos and convert qualified leads into customers.
Handle pre-sales and software sales activities.
Achieve assigned monthly revenue and sales targets.
Maintain strong relationships with customers and key accounts.
Negotiate with customers and close deals effectively.
Coordinate with internal technical/product teams whenever required.
Ensure timely documentation, on boarding coordination, and payment follow-up.
Maintain accurate records of leads, demos, follow-ups, conversions, and revenue.
Identify upselling and cross-selling opportunities with existing customers.
Take ownership of the account from the initial demo through successful payment collection.Role & responsibilities
Preferred candidate profile
Excellent communication and presentation skills
Solid CRM/product demonstration skills
Good negotiation and objection-handling skills
Robust follow-up and lead-conversion ability
Target-oriented and revenue-focused approach
Ability to understand technical/software products
Robust customer relationship management skills
Ability to independently manage the complete sales cycle
Good analytical and problem-solving skills
📌 Walk In Customer Support Executive Chennai
🏢 Imerge Business Solutions
📍 Chennai
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