Senior Network Specialist

Job Title: Network Engineer Level 2

Job Summary:

Infinx NOC Network Engineer Level 2 is responsible for providing security, high-availability, performance, stability, and scalability for complex and distributed enterprise-networking infrastructure.

Duties and Responsibilities:

- Monitor enterprise network, server, and security infrastructure using NOC monitoring
- tools.
- Works alongside the Networking Team, Telecomm Team, Applications Support Team and System Administration Team to support, monitor, maintain and enhance production communications networks.
- Provides Tier 2 & 3 level support for IT Operations Teams.
- Interfaces with Service Provider Support Engineers to troubleshoot carrier circuit and routing issues.
- Escalate complex issues to Level 3 Engineering or vendors when required.
- Provides identification and troubleshooting of internal and external connectivity and communications problems.
- Provides design documentation and up-to-date network diagrams of the enterprise networks.
- Collaborates with Cybersecurity Team to support and contribute to ITs Cybersecurity
- Program.
- Mentor and assist Level 1 NOC Technicians with technical troubleshooting and best practices.

Requirements (Knowledge, Skills & Abilities):

- Fundamental understanding of TCP/IP, BGP, OSPF, EIGRP, RIP, UDP, and Wi-Fi 802.11 protocols along with Static & Dynamic Routing principles.
- Experience Administering Cisco Routers/Switches/Firewalls, Juniper Networks
- Routers/Switches/Firewalls, Palo-Alto Networks Firewalls using Panorama (including Wildfire Advanced Threat Capabilities) and FortiGate Firewalls using Forti Manager.
- Fundamental understanding of VPN (L2TP, SSL/TLS, IPSec).




- Fundamental understanding of DNS (including public domain name registration), DHCP.
- Understanding of Traffic Shaping and Policing techniques.
- Experience with Packet Capture/Tracing/Analysis.
- Fundamental understanding of network security best-practice and principles used to identify vulnerabilities and minimize risk.
- Experience with SD-WAN technologies and micro segmentation tool a plus.
- Experience with Cloud Based VoIP/Hosted PBX/Hosted Contact Center platforms (Cisco Hosted PBX, Hosted Contact Center).
- Experience with Nedi, Cacti, Netflow, NFsen, Solarwind and Nagios/Icinga software.
- Unix/Linux skills.
- Scripting skills (Bash, Python, Powershell, VB) a plus.
- Ability to work remotely, collaborate with local hands to provide Layer-1 troubleshooting and assistance.
- Familiarity with typical tools and techniques for discovering, monitoring and evaluating cybersecurity risks.
- Solid analytical skills.
- Excellent communication skills including speaking in front of others.
- Ability to communicate and educate complex technical topics via the written word.
- Ability to bring projects to completion.
- Proven ability to work independently with minimal supervision.
- Excellent organizational, time management and communication skills.

Education & Experience Requirements: The above knowledge, skills and abilities may be demonstrated by a two- or four-year degree in an IT Enterprise Networking related field, or with 3 to 5+ years experience supporting Enterprise NetworkInfrastructure within large, distributed and complex environments. Additional consideration offered forcandidates possessing CCNA and/or CCNP (either/or Routing and Switching, Voice, Security) or JNCIAENTcertifications.

📌 Senior Network Specialist (Bengaluru)
🏢 Infinx
📍 Bengaluru