About the Role

Digital Banjara Media Pvt. Ltd. is seeking a motivated skilled to strengthen our client servicing team within the creative services division. You will be responsible for managing client relationships, overseeing projects, and ensuring the successful execution of campaigns for a global clientele. The role requires a keen eye for detail, strong organizational skills, and the ability to work collaboratively with both internal teams and clients.

Key Responsibilities

· Serve as the primary point of contact for assigned clients, building and maintaining strong relationships.

· Oversee ongoing and new assignments daily, ensuring all projects meet client expectations.

· Accurately communicate client briefs to internal teams, ensuring alignment and clarity.

· Manage projects and campaigns from start to finish, ensuring delivery meets the highest quality standards and adheres to timelines.

· Handle packaging design and release work, ensuring attention to detail and understanding of packaging design requirements.

· Conduct quality checks on all deliverables to maintain consistency and excellence.

· Identify growth opportunities within existing client accounts and propose new initiatives.

· Manage stakeholder communications, ensuring transparency in project progress, costs, and timelines.





· Collaborate with internal teams to ensure smooth project flow and proactive communication between production staff and clients.

· Address client requests promptly and maintain a high level of responsiveness.

· Manage project budgets, timelines, and expectations effectively, ensuring client satisfaction throughout the production cycle.

Qualifications

· 3-4 years of experience in client servicing at a mid-sized advertising agency (agency experience is mandatory).

· Strong understanding of packaging design and release processes.

· Excellent communication skills, both written and verbal.

· Highly organized with strong problem-solving abilities.

· Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.

· Knowledge of design software (such as Adobe Creative Suite) is a plus.

· Exceptional attention to detail and an ability to manage multiple projects simultaneously.

· Excellent phone skills and business etiquette.

· Willingness to travel for client meetings and business purposes.

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Role: Senior Executive -Client Servicing

Department: Account Management

Location: Sector 29, Gurgaon (On-site)

Job Type: Full-time

We are looking for someone who can join immediately.

Pay: ₹38,000.00 - ₹45,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Senior Executive - Client Servicing (Gurugram)
🏢 Digital Banjara Media Private
📍 Gurugram