Job Purpose

nLead the engineering, architecture, modernization and delivery of scalable technology platforms supporting Croma’s digital and omnichannel retail ecosystem.

nThe role will focus on building and modernizing cloud-native, distributed applications and services with strong hands-on engineering and architecture expertise across microservices, APIs, event-driven architectures and modern application development.

nThe candidate should have strong experience in Java/Spring Boot and modern programming technologies such as Python and/or Node.js along with hands-on experience building and operating enterprise-scale distributed systems.

nExperience and deep expertise in at least one of the following domains is required:

n

n
- Order Management Systems (OMS)
n
- Warehouse Management Systems (WMS)
n
- Transportation Management Systems (TMS)
n

nThe role will also drive engineering delivery, production stability, technology modernization and implementation partner management across Croma’s retail technology landscape.

n

nKey Responsibilities

n1. Engineering & Architecture Leadership

n

n
- Lead the design, development and modernization of enterprise-scale applications and distributed services.
n
- Define and drive scalable, resilient and maintainable application architectures.
n
- Establish engineering standards covering coding practices, design principles, performance, security, observability and reliability.
n
- Review and challenge solution architecture and technical designs proposed by internal and partner teams.
n
- Drive adoption of modern engineering practices across the technology landscape.
n

n2. Hands-on Application Engineering

n

n
- Design and develop backend services using Java, Spring Boot, Python and/or Node.js.
n
- Build scalable microservices and distributed services for high-volume retail workloads.
n
- Develop and maintain RESTful APIs and API-driven integrations.
n
- Design reusable services and components following modular and domain-oriented architecture principles.
n
- Troubleshoot complex application, integration and performance issues and provide hands-on technical guidance to engineering teams.
n

n3. Microservices & Distributed Systems

n

n
- Design and implement microservices-based architectures.
n
- Define service boundaries, communication patterns, resiliency and fault-tolerance mechanisms.
n
- Design systems for scalability, high availability and performance.
n
- Apply appropriate patterns for synchronous and asynchronous communication.
n
- Drive modernization of legacy applications and monolithic systems into scalable distributed services.
n

n4. Event-Driven Architecture & Integration

n

n
- Design and implement event-driven architectures using messaging and streaming technologies.
n
- Develop asynchronous integrations using platforms such as Kafka, RabbitMQ, Azure Service Bus, IBM MQ or equivalent.
n
- Design enterprise integrations across OMS, WMS, TMS, SAP ERP, Payments, CRM, Loyalty, Store Systems, Carriers and other third-party platforms.
n
- Ensure reliable message processing, error handling, retry mechanisms, idempotency and integration observability.
n

n5. Cloud-Native Engineering

n

n




- Design and build cloud-native applications and distributed services on Azure or equivalent cloud platforms.
n
- Drive containerization using Docker and Kubernetes.
n
- Leverage cloud-native services for compute, messaging, storage, API management, monitoring and integration.
n
- Drive application scalability, resilience, performance and cost optimization.
n
- Promote infrastructure and deployment automation through CI/CD and DevSecOps practices.
n

n6. Domain Platform Ownership

nProvide technical ownership and engineering leadership for one or more retail/supply-chain platforms based on the candidate’s area of expertise, such as:

n

n
- IBM Sterling OMS – order orchestration, fulfilment, inventory, returns and omnichannel order management.
n
- Blue Yonder WMS – warehouse execution, inventory, replenishment, picking, packing and dispatch.
n
- TMS / Transportation Platforms – transportation planning, carrier integration, shipment execution and last-mile processes.
n

nThe candidate is not expected to have deep expertise across all three platforms. Strong hands-on expertise in one domain, together with the ability to understand and integrate with adjacent platforms is expected.

n7. Data & Database Engineering

n

n
- Strong SQL skills for application development, troubleshooting and data analysis.
n
- Design efficient data access patterns and database interactions.
n
- Diagnose data inconsistencies and performance issues across distributed applications.
n
- Work with relational and NoSQL databases where appropriate.
n
- Ensure data integrity, consistency and appropriate transaction management across distributed systems.
n

n8. Production Engineering & Reliability

n

n
- Own production stability and technical health of critical applications and platforms.
n
- Lead RCA and resolution of critical incidents.
n
- Improve application observability through monitoring, logging, tracing and alerting.
n
- Establish performance, availability and reliability engineering practices.
n
- Drive proactive identification and resolution of technical debt and recurring production issues.
n

n9. Engineering Delivery & Vendor Management

n

n
- Lead implementation and technology partners delivering engineering solutions.
n
- Own technical governance, delivery quality and engineering standards across partner teams.
n
- Review partner architecture, code quality, technical approaches and implementation plans.
n
- Drive SLA adherence, delivery timelines and quality metrics.
n
- Provide technical direction to partner teams while retaining hands-on ownership of critical engineering decisions.
n

n10. Stakeholder Management

nWork closely with:

n

n
- Product and Business teams
n
- Supply Chain and Warehouse Operations
n
- Store Operations
n
- ERP / SAP teams
n
- Enterprise Architecture
n




- Infrastructure / Cloud
n
- Information Security
n
- Data & Analytics
n
- Implementation partners
n

nTranslate business requirements into scalable technical solutions and communicate complex technical decisions effectively to senior stakeholders.

n

nRequired Experience

n

n
- 10+ years of software engineering experience, with significant experience in enterprise application development.
n
- Strong hands-on experience designing and building microservices and distributed systems.
n
- Strong expertise in Java and Spring Boot.
n
- Hands-on experience with Python and/or Node.js.
n
- Strong experience designing and developing REST APIs.
n
- Solid understanding of microservices architecture, distributed systems and event-driven architecture.
n
- Strong SQL and database fundamentals.
n
- Experience with messaging/event platforms such as Kafka, RabbitMQ, Azure Service Bus, IBM MQ or equivalent.
n
- Experience with Docker, Kubernetes and cloud-native application development.
n
- Experience with Azure or equivalent public cloud platforms.
n
- Strong understanding of CI/CD and contemporary software engineering practices.
n
- Experience leading engineering teams and implementation partners.
n

n

nDomain Experience – Required

nStrong hands-on experience and deep expertise in at least one of the following:

n

n
- IBM Sterling OMS
n
- Blue Yonder WMS
n
- TMS / Transportation Technology Platforms
n

nExperience in adjacent platforms such as OMS, WMS, TMS, SAP or other retail/supply-chain systems will be an advantage.

n

nGood to Have

n

n
- Domain Driven Design (DDD)
n
- Event sourcing and asynchronous processing
n
- Azure Integration Services
n
- API Management
n
- Redis / caching technologies
n
- Elasticsearch
n
- Databricks
n
- NoSQL databases
n
- Terraform / Infrastructure as Code
n
- DevSecOps
n
- Application Performance Management and distributed tracing
n
- Experience modernizing legacy / monolithic applications
n
- Experience with high-volume, high-availability retail or e-commerce platforms
n

n

nPreferred Industry Experience

n

n
- Retail
n
- Omnichannel Commerce
n
- E-commerce
n
- Supply Chain
n
- Large-scale Consumer Technology
n

n

nPreferred Candidate Profile

nA strong hands-on engineering leader with 10+ years of experience building enterprise-scale applications and distributed systems.

nThe ideal candidate should have excellent software engineering fundamentals, strong expertise in Java/Spring Boot and modern backend technologies, and proven experience designing microservices, cloud-native applications, REST APIs and event-driven architectures.

nDeep expertise in one major retail/supply-chain platform such as OMS, WMS or TMS is required, but expertise across multiple platforms is not expected.

nThe candidate should be capable of moving between architecture and hands-on engineering, challenging technical solutions, guiding internal and partner teams, resolving complex production problems and driving modernization of Croma’s technology platforms.

nStrong stakeholder management, engineering governance and vendor management capabilities are expected.

📌 Senior Engineering Manager (WMS/OMS) - Digital & Technology (Mumbai)
🏢 Croma
📍 Mumbai