Job Summary

We are seeking a highly skilled and experienced Senior Engineer to join our team at RNTBCI PL. This role will involve leading technical operations, providing expert support, and contributing to product development within a fast-paced IT environment.

Job Responsibilities

- Understand the business customization requirement technically .
- Support and co-ordinate digital Mock-up process.
- Oversee and enhance Information Technology (IT) Support, resolving complex issues efficiently.
- Implement and manage IT Service Management (ITSM) processes, particularly utilizing the ServiceNow Platform.
- Perform Network Administration tasks, including configuration, monitoring, and troubleshooting.
- Actively participate in Product Development lifecycles, from concept to deployment.
- Lead and manage various Project Experience, ensuring successful delivery within scope and timeline.
- Participate in DMU Configuration and population .




- Manage Technical Operations, ensuring high availability and performance of IT infrastructure.
- Alert activity leader in case of issues in defined tools or process... etc
- Provide expert Technical Support and advanced Troubleshooting for critical incidents.

Job Qualifications

- Strong skills in Catia, 3Dx and DMU tools
- Knowledge in Engineering BOM & CAD Drawing and release process
- Excellent ability to create transparent and concise Documentations.
- Extensive experience in Information Technology (IT) Support.
- Demonstrated experience in Product Development.
- Strong background in Technical Operations.
- Ability to define and interpret Technical Specifications.
- Advanced skills in Technical Support and Troubleshooting.

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