Job Description:
Training Delivery & Presentation:
Conduct on-site and in-person training sessions for Retail center staff, covering soft skills, customer
service, and operational compliances.
Develop and deliver customized training programs tailored to the needs of various teams.
Soft Skills Training:
Facilitate training on grooming, communication, leadership, problem-solving, teamwork, and customer
service.
Foster a positive learning workplace to enhance interpersonal and qualified skills.
Training Content Development:
Collaborate with Training Manager to design, update and improve training materials, handouts, and
assessment sheets.
Ensure training materials are engaging, relevant, and aligned with organizational goals.
Performance Monitoring and Support:
Assess the effectiveness of training programs through feedback, evaluations, and performance
metrics.
Provide ongoing coaching, mentoring, and support to center staff to reinforce learning and address
performance gaps.
Audit and Compliance:
Conduct regular audits to evaluate the implementation of Operational compliance with industry
standards, legal regulations.
Identify areas for improvement and provide actionable feedback to management and center staff.
Pay: ₹200,000.00 - ₹300,000.00 per year
Perks:
Provident Fund
Work Location: In person
📌 Store Trainer Kolkata (India)
🏢 MyMD Healthcare
📍 India
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