8Reception ManagerJob Summary

We are looking for a qualified and customer-focused Reception Manager to oversee the reception/front-desk operations. The role involves managing the reception team, ensuring excellent customer service, handling guest or visitor queries, and maintaining smooth day-to-day front-office operations.

Key Responsibilities
Manage and supervise reception/front-desk staff and daily operations.
Greet and assist guests, clients, visitors, and employees professionally.
Handle phone calls, emails, appointments, and general inquiries.
Coordinate meetings, visitor schedules, and front-office activities.
Train, guide, and evaluate reception staff.
Maintain accurate records, reports, and reception documentation.
Resolve customer complaints and escalate issues when required.
Coordinate with other departments to ensure effective service.
Monitor office/reception supplies and arrange replenishment when necessary.
Ensure the reception area is clean, organized, and welcoming.




Maintain confidentiality of company and customer information.
Prepare daily/weekly reports related to reception activities.
Ensure compliance with company policies and safety procedures.

Requirements
Bachelor's degree or equivalent qualification preferred.
2–5 years of experience in reception, front office, hospitality, or customer service.
Excellent communication and interpersonal skills.
Good organizational and time-management abilities.
Proficiency in MS Office and basic computer applications.
Skilled appearance and a customer-service-oriented attitude.
Ability to manage a team and handle multiple tasks efficiently.

Key Skills

Front Office Management | Customer Service | Team Management | Communication | Promndling | Coordination

HR Manager :- Lalita Bharti

Contact Number :- 84452 10035

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:
Food provided

Work Location: In person

📌 Hotel Receptionist Manager Rishikesh
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