About Us

Acumen, established in 2008 under the Sannam S4 Group umbrella, is a premier internationalisation partner for educational institutions worldwide. Originating in India, we have expanded our services across Asia, North America, and beyond, providing comprehensive support to universities and organisations embarking on their global journeys.

Our Mission and Approach

Driven by research and rich data insights, Acumen offers innovative solutions tailored to the unique needs of each partner. Our end-to-end services empower educational institutions to establish and enhance their international presence, ensuring they receive trusted guidance and expertise at every step.

Why Choose Acumen

Our unique understanding of the education sector, combined with a people-first approach and student-focused insights, has made us an invaluable partner for educational institutions globally. We prioritise your needs, offering practitioner-led expertise and end-to-end support without taking commissions or selling services directly to students, ensuring our focus remains solely on enhancing your institution's success.

Partner with Acumen to navigate the complexities of international education and achieve sustainable growth in the global arena.

The Prospect The Senior Associate - Student Success will be responsible for guiding students and parents through the higher education and college admissions journey. The role involves providing personalised counselling, supporting application development, mentoring students on academic and standardised testing requirements and maintaining strong engagement throughout the process.

Role Summary The role is responsible for managing and supporting students throughout their college planning and admissions journey. The incumbent will provide personalised guidance on university selection, academic and curricular choices, application development, standardised testing, scholarships, and financial aid.

The role also involves conducting research on global university trends and evolving admissions policies, maintaining accurate student records, delivering presentations and webinars, and continuously adapting the client engagement strategy based on student needs and progress.

Key Responsibilities

Student Success & Client Management

- Work closely with clients and internal team members to understand and support client requirements and priorities.
- Build strong and trusted relationships with students and families through regular engagement, structured follow-ups, and proactive communication.
- Understand students' strengths, weaknesses, aspirations, goals, and development needs to provide personalised guidance.
- Develop, execute, and continuously course-correct client engagement strategies based on individual student requirements.
- Brainstorm with students and families to identify opportunities for student profile development.




- Support students and parents in making realistic and informed higher education choices.

College Admissions & Application Support

- Educate students and parents on colleges, the college admissions process, trends, procedures, and testing requirements.
- Guide students in identifying suitable colleges and academic programmes based on their interests, goals, and profiles.
- Assist students in preparing strong college applications, including essays, personal statements, and supplemental application materials.
- Advise students and families on curricular and academic choices that support college admissions across different educational systems.
- Provide guidance on aspects of international admissions that are specific to different education systems.
- Communicate and coordinate with Japanese university/college admissions teams and other relevant education professionals.

Testing, Scholarships & Academic Guidance

- Provide structured mentorship and guidance on standardised test preparation, including SAT, ACT, APs and IELTS.
- Support students in understanding academic requirements and planning their preparation accordingly.
- Identify relevant scholarship and financial aid opportunities for students.
- Guide students and families towards appropriate financial aid resources and information.

Student Data & Application Management

- Maintain accurate and up-to-date student records, application information, timelines, and progress in relevant student databases and CRM systems.
- Ensure timely and accurate data entry and tracking of student applications and engagement activities.
- Monitor application milestones and follow up on pending activities to ensure timely completion.
- Maintain appropriate documentation and records throughout the student engagement and admissions process.

Research & Knowledge Development

- Conduct ongoing research on global university trends, emerging academic programmes, and evolving admissions policies, particularly in Japan.
- Stay informed about developments in college admissions, higher education, standardised testing, and relevant educational systems.
- Maintain up-to-date knowledge of specific colleges, universities, academic programmes, and admission requirements.
- Research and share relevant information that can support students, families, and internal teams in the decision-making process.

Presentations & External Engagement

- Conduct informational presentations for parents, students, and other audiences through webinars, discussion forums, and other engagement formats.




- Represent Navi Japan at relevant conferences, events, and higher education forums.
- Build awareness and understanding of current trends and developments within the global higher education and admissions landscape.
- Communicate insights and relevant updates effectively to students, families, colleagues, and other stakeholders.

Qualifications and Experience

- Bachelor's degree in Liberal Arts, Education, or a related field.
- Experience in college admissions, high school college counselling, student advising or a related field will be an advantage.
- Understanding of college admissions across different international educational systems is highly desirable.
- Knowledge of global universities, academic programmes, admission policies, and financial aid processes.
- Passion for mentoring students and supporting them through the higher education journey.

Skills and Competencies

- Excellent written and verbal communication skills.
- Strong counselling, mentoring, interviewing, and research capabilities.
- Strong organisational skills with a result-oriented mindset.
- Exceptional attention to detail and accuracy.
- Ability to manage multiple projects, priorities, and deadlines simultaneously.
- Ability to work effectively in a fast-paced and demanding environment.
- Strong relationship-building and stakeholder management skills.
- Ability to analyse student profiles and provide thoughtful, personalised guidance.
- Proficiency in Microsoft Word, Microsoft PowerPoint, and Adobe Acrobat.

Attributes

- Passionate about student development, mentoring, and higher education.
- Highly motivated with a strong sense of ownership.
- Positive, proactive, and collaborative approach.
- Adaptable and comfortable working in a dynamic environment.
- Strong commitment to student success and client service.
- Ability to think creatively and contribute new ideas to student engagement and profile development.

Benefits

- Opportunity to work in a highly collaborative and supportive environment.
- Exposure to the global higher education and international admissions landscape.
- Diverse and stimulating workload with opportunities to work across multiple student profiles and educational systems.
- Opportunity to collaborate with students, families, education professionals, universities, and internal stakeholders.
- Open forum to contribute ideas, perspectives, and innovative approaches.
- Diverse opportunities for professional learning, development, and growth.

How to Apply

If you are seeking an opportunity to work in a fast-paced, international environment where you can leverage your expertise in finance, compliance, reporting, and business partnering, while contributing to strategic decision-making and organizational growth, this role is for you.

Website Address: www.acumen.education

Social Media: https://www.linkedin.com/company/acumen-edu/

📌 Senior Associate - Student Success (Delhi)
🏢 Acumen (Part of Sannam S4 Group)
📍 Delhi