29 Sep
|
Srivari Honda
|
Thrissur
29 Sep
Srivari Honda
Thrissur
CUSTOMER HANDLING
Welcome customers and understand their vehicle requirements.
Explain Honda models, features, specifications, variants, and pricing.
Conduct product demonstrations and test rides.
Build and maintain solid customer relationships.
SALES PROCESS
Handle customer enquiries from initial contact to vehicle delivery.
Provide accurate information regarding vehicles, finance, insurance, exchange, and accessories.
Prepare quotations and collect required customer documents.
Coordinate with relevant departments for smooth vehicle delivery.
LEAD MANAGEMENT & FOLLOW-UP
Maintain proper records of customer enquiries and leads.
Follow up with prospective customers regularly.
Update customer information and enquiry status.
Maintain skilled communication through calls, messages, and personal meetings.
FIELD & CUSTOMER DEVELOPMENT
Conduct field visits to identify potential customers.
Develop recent customer contacts and business opportunities.
Participate in showroom activities,
exhibitions, campaigns, and promotional events.
Generate customer referrals and maintain existing customer relationships.
DELIVERY & CUSTOMER EXPERIENCE
Coordinate with PDI, Finance, Insurance, Accessories, and Delivery teams.
Ensure all required documents are completed before delivery.
Explain vehicle features and basic operations to customers during delivery.
Ensure a smooth and positive customer experience.
AFTER-SALES FOLLOW-UP
Maintain regular communication with customers after delivery.
Follow up regarding service requirements and customer satisfaction.
Encourage customers to use authorised service facilities.
Handle customer concerns professionally and report unresolved issues to the concerned manager.
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Showroom Sales Executive Thrissur
🏢 Srivari Honda
📍 Thrissur