We are looking for a confident and customer-focused Showroom Advisor to join our car dealership. The candidate will be responsible for assisting customers throughout the car-buying process, understanding their requirements, explaining vehicle features, arranging test drives, and supporting sales conversion.
Key Responsibilities:
Greet and assist customers visiting the showroom.
Understand customer requirements, preferences, and budget.
Explain car models, variants, features, specifications, pricing, and offers.
Conduct and coordinate test drives for interested customers.
Generate leads and follow up with prospective customers through calls and WhatsApp.
Handle customer queries regarding finance, insurance, exchange, and registration.
Maintain proper customer and lead records in CRM/DMS.
Coordinate with the sales and finance teams for smooth order processing.
Achieve assigned sales and customer-handling targets.
Maintain valuable customer relationships and provide a positive showroom experience.