We are looking for a Telecalling Executive to handle customer enquiries and leads generated through Meta Ads and other channels.
Responsibilities
Call new leads and understand their requirements.
Explain MYKL products and share product details/catalogues.
Identify genuine and interested customers.
Follow up with customers regularly.
Share enquiries with the sales team when required.
Maintain customer and lead details in the CRM/lead sheet.
Update the status of every lead.
Handle basic customer questions professionally.
Support the sales team in converting leads into customers.
Submit daily call and follow-up reports.
Requirements
Good communication skills in Malayalam and English.
Good telephone conversation skills.
Basic computer knowledge.
Valuable follow-up and customer-handling skills.
Willingness to work with sales targets.
Previous telecalling/sales experience is preferred.
Key Responsibility
Call → Understand → Qualify → Follow Up → Convert
Experience: 0–1 years
Location: Kochi
Employment: Full time