Job Description
Handle new and existing customer inquiries received from platforms such as IndiaMART and JustDial
Follow up with customers in an orderly manner to understand their requirements.
Send quotations to customers on time and follow up until the order is closed.
Coordinate with the sales team and customers to ensure smooth communication.
Track customer feedback, issues, and follow-ups until closure.
Maintain weekly records of total orders, completed orders, and pending orders.
Work towards achieving monthly targets

Job Requirements
Any graduate - Minimum 2 years Experience Must
Good communication skills (additional languages are an advantage).
Computer knowledge must of MS Excel / Google Sheets and email communication.
Robust follow-up skills with attention to detail.
Customer-oriented mindset with good coordination abilities.
Ability to manage multiple inquiries and work in a structured manner.

Job Types: Full time, Permanent

Pay: From ₹20,000.00 per month

Advantages:
Food provided
Provident Fund

Work Location: In person

📌 Customer Support Executive Hosur
🏢 NATIONAL FORKLIFTERS
📍 Hosur