Role & responsibilities
Manage and lead the front office team, ensuring consistent delivery of outstanding customer service and productive operations.
Lead the front office team and ensure adherence to company policies and standards.
Oversee all aspects of guest check-in and check-out processes, ensuring a smooth and personalized experience for every visitor.
Monitor and analyze key performance indicators, such as guest satisfaction scores, occupancy rates, and revenue metrics, to identify areas for improvement.
Implement strategies to enhance operational efficiency.
Collaborate with other departments, including housekeeping, maintenance, and food and beverage, to ensure seamless service delivery.
Resolve any guest concerns or issues in a timely and qualified manner.
Work with OTA partners to manage and Run the promotions Ads to upsale the bookings .
Perks and advantages
Free meal, Free Accommodation, Provident fund
📌 Front Office Manager Belagavi (India)
🏢 Central A Boutique Hotel
📍 India
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