Roles and Responsibility
Develop and implement effective strategies to drive sales growth and expand the customer base.
Build and maintain strong relationships with existing and new customers to ensure high levels of satisfaction and loyalty.
Provide excellent customer service by resolving complaints and issues promptly and professionally.
Collaborate with branch operations teams to achieve business objectives and improve overall performance.
Identify and pursue recent business opportunities to increase revenue and market share.
Analyze customer feedback and provide insights to enhance product offerings and services.

Job Requirements
Minimum 2 years of experience in customer service, sales, or a related field.
Solid knowledge of banking products and services, including savings accounts, loans, and credit cards.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment and meet sales targets.
Solid analytical and organizational skills with attention to detail.
Experience working with CRM software and other sales tools is an asset.

📌 Customer Relationship Officer Puthiyakavu
🏢 CSB Bank
📍 Puthiyakavu