Product / Platform Architect

Own the technical architecture of an enterprise operations platform spanning agentic workflows, integrations, knowledge systems, distributed services, and customer-hosted Kubernetes deployments.

This is a hands-on architecture role.

Responsibilities
Own platform architecture, service boundaries, interfaces, and major technical decisions.
Guide architecture across agent orchestration, knowledge graph, integrations, APIs, data services, and deployment.
Ensure the platform remains deployable across cloud VPC, on-premises, and restricted settings.
Define patterns for retries, idempotency, state management, failure recovery, auditability, security, and observability.
Maintain abstraction from individual LLM providers and external tool vendors.
Review major designs and critical code.
Identify and prioritize architectural debt.
Work with engineering and product on technical feasibility and sequencing.

Mandatory technical skills and experience
10+ years building production software,



including significant distributed-systems experience.
Demonstrated architecture ownership for a production platform.
Solid knowledge of:
distributed systems
event-driven and asynchronous architectures
APIs and service boundaries
Kubernetes and containers
cloud networking
authentication, authorization, RBAC, secrets and auditability
production observability and troubleshooting
Working understanding of:
LLM application architecture
tool calling and agent workflows
retrieval/context architectures
model abstraction
human-in-the-loop execution
Experience evolving an existing platform, not only designing greenfield systems.
Solid enough coding ability to inspect, prototype, debug, and review production code.

Preferred
SRE, DevOps, observability, infrastructure, or incident-management experience.
Knowledge graphs or graph databases.
Customer-hosted enterprise software.
AI/agentic systems in production.

📌 Product / Platform Architect Hyderabad (India)
🏢 Softility Tech
📍 India