Nature of Job: Process Associate – Non-Voice BPO Role Description: A Non-Voice BPO Process Associate handles backend/back-office work without speaking to customers on calls. All work is done via email, chat, forms, and internal systems. Key Responsibilities: 1. Data Processing: Enter, verify, and update customer/client data in company systems accurately 2. Email Support: Reply to customer queries, complaints, or requests through email with proper templates 3. Document Verification: Check KYC documents, forms, invoices for completeness and accuracy 4. Back-office Tasks: File management, report generation, claims processing, order processing 5. Quality & Compliance: Follow SOPs, maintain data confidentiality, meet daily targets/TAT Skills Needed: - Valuable typing speed + basic MS Excel/Computer knowledge - Written English/Tamil communication for emails - Attention to detail.
Pay: ₹7,000.00 - ₹12,000.00 per month
Perks:
Provident Fund
Work Location: In person
📌 Non Voice Bpo Process Associate Mayiladuthurai
🏢 Vertex Systems
📍 Mayiladuthurai
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