Knowledgeable in DNS, DHCP, and IP Address Management (IPAM), with the ability to configure, monitor, and troubleshoot DDI services to support reliable network operations.
Aware of Cisco DNA Center features and functions, with the ability to support basic configuration, monitoring, and troubleshooting tasks under guidance.
Aware of Cisco Routing and Switching concepts, with the ability to assist in configuration, monitoring,
and basic troubleshooting of network devices.
Aware of Cisco Identity Services Engine (ISE) functions, with the ability to support basic policy configuration, user access monitoring, and initial troubleshooting.
Communicates clearly, concisely, and professionally across all levels of interaction. Works efficiently within cross-functional teams, ensuring seamless coordination and alignment during issue resolution. Handles escalations effectively by providing comprehensive analysis, relevant logs, and detailed observations to higher-level teams, enabling faster and more accurate resolution.