Mandatory Skills:
Proven experience with monitoring tools, specifically Splunk.
Robust knowledge of IT infrastructure components, including servers, networks, and applications.
Experience with log management and analysis.
Ability to create and manage alerts, dashboards, and reports in Splunk.
Familiarity with scripting languages (e.g., Python, Bash) for automation tasks.
Preferred Skills:
Experience with other monitoring tools such as Solarwinds, Nagios, or OpsRamp.
Knowledge of cloud monitoring solutions and practices.
Understanding of ITIL processes and frameworks.
Certifications related to monitoring tools or IT infrastructure.