Job Responsibilities
Handle inbound customer calls and provide prompt, qualified assistance.
Resolve customer queries and complaints effectively.
Provide accurate information regarding products/services.
Maintain proper call records and follow company processes.
Meet quality and customer-service standards.
Requirements
Fluent English communication is mandatory.
Prior experience in voice/call process is mandatory.
Valuable communication and interpersonal skills.
Comfortable working in rotational shifts.
Candidates should be willing to work from the Vikhroli location.
Interested candidates can apply/share their updated CV for consideration.